Case Study – Rain Water Tank in Essendon

Our admin team received an enquiry from Kevin in Essendon who reported the water pump attached to his rainwater tank wasn’t working. Richard our Plumbing Estimator took the call and organised a time to call into site and carry out an inspection before sending one of our expert plumbers in Essendon to attend.

Richard quickly established the pump had passed its used by date and was irreparable. He supplied Kevin with a fixed price quote for supply and installation of a new replacement pump. Kevin agreed with the plan and then Lee scheduled the job to be carried out on a day and time that suited Kevin.

Lee our expert local plumber arrived on site at the scheduled time of 7.30am with the new replacement water pump and the material required to install it. The pipework to the old pump was removed and it was disconnected from the rainwater tank. The rainwater pump not only supplies water for irrigation, it also supplies water to the toilet in the home. Lee had to relocate the mains water isolation valve to suit the new pump before installing a new pump base. The pump was then installed and then pipework connecting the rainwater tank to the pump. Next, the supply from the new pump mains water switch value to the home pipework was connected. Water was then turned on to the pump from both the tank and the mains water supply. The installation was tested for leaks before commissioning the pump and checking it was operating correctly. The toilet was flushed activating the pump to refill the toilet cistern. Lee then explained the pump operation to Kevin and made sure he was happy with the installation before installing the new pump cover, packing up his rubbish, cleaning up the area and removing all debris from site.