Essendon Plumbing Services received an enquiry from a new customer who had some problems they were aware of with the storm water system to their home. Kormal suspected she had a damaged section of plastic pipe which a previous plumber had located but the job was never followed through. The owner required us to carry out CCTV inspections of all the property storm water drains to determine if there were any other clogged drains or damaged sections of pipe before carrying out any repair works.
The owner advised Matt our experienced plumbing estimator they had already applied for a council permit to dig up the nature strip to be able to replace the damaged section or PVC storm water pipe. Matt requested a copy of the permit so we could keep it on file and allocated the job to Amanda and Casey for the appointed time that suited the owners.
Qualified Plumber Amanda gets to the root of the problem
Amanda and Jordan contacted Kormal 30 minutes before arriving on site to let her know they were on their way.
Before starting work, Amanda explained to Kormal what she was going to do and how she was going to do it then began setting up the CCTV drainage camera equipment and sonar location device.
Amanda inspected all the stormwater drains on the property. She started by sending the camera down the drain towards the storm water pit in the street. What she found was the drain was collapsed where the grass meets the concrete driveway.
She then sent the camera upstream through the storm water system to the rear of the property and it all appeared in good condition.
The conclusion was that other than the section of clogged pipe where the driveway meets the grass, the below ground storm water system for the property was in good working order.
Amanda then explained to Kormal what was required to repair the damaged pipe and provided a cost to do the work which Kormal was happy to proceed with.
Amanda and Jordan hand excavated a 1-meter section of damaged pipe before tunnelling under the driveway to be able to connect to a good section of pipe. The damaged pipe was removed and a new section of DWV plastic pipe installed. Once the repair was complete Amanda then flushed the storm water pipe out to made sure the water was flowing freely into the council pit, she then ran the CCTV camera back down the drain to be sure everything was clear and there was no further issue.
Once she was satisfied the excavation was backfilled and the site cleaned up before explaining it all to Kormal to make sure she was happy with the way her property was left, which she was. Amanda explained next time it rains the water will run freely down the drain, Kormal now had peace of mind.
Wherever you are, Essendon Plumbing Services is your expert local plumber and we’re here to support you, 24/7, 365 days of the year.