When it comes to emergency plumbing, you can't afford to take any chances. A burst pipe, overflowing toilet, or malfunctioning hot water system can cause significant damage to your property and disrupt your daily routine. That's why it's crucial to choose a reputable and reliable emergency plumber who can provide prompt and effective service.
At Essendon Plumbing Services, we understand the importance of having a trusted emergency plumber on speed dial. That's why we're committed to providing top-notch plumbing services to our customers in Melbourne and surrounding areas. In this blog, we'll share essential tips on how to select an emergency plumber you can trust, so you're always prepared for any unexpected plumbing issues.
1. Check for Proper Licencing
The first step in selecting an emergency plumber is to ensure they are licensed. In Australia, all plumbers must be licensed by the relevant state or territory authority. A licensed plumber has undergone rigorous training and has the necessary qualifications to perform various plumbing tasks. Licensed plumbers are also the only plumbers who can issue a certificate of compliance to provide a 6-year workmanship guarantee.
Here in Victoria specifically, all plumbers must hold VBA ID cards complete with Photo ID and the classes of plumbing work they are registered or licensed to carry out. You can ask to see this card prior to engaging and booking the plumber. The VBA website also has a list of all registered and licensed plumbing companies.
At Essendon Plumbing Services, our master plumbers are all fully licensed to complete all kinds of plumbing work on residential and commercial properties and provide certificates of compliance with a 100% lifetime customer service guarantee.
2. Ensure Adequate Insurance Cover
A licensed plumber is not enough; for full peace of mind, you also need to ensure they have adequate insurance coverage. A reputable emergency plumber should have public liability insurance, which covers damage to your property or third-party property. This insurance also protects you against any accidents or injuries that may occur during the repair process.
At Essendon Plumbing Services, we are fully insured to provide you with peace of mind on every job.
3. 24/7 Availability
When dealing with an emergency plumbing situation, every minute counts. That's why it's essential to choose a plumber who offers 24/7 emergency services. This ensures that help is always just a phone call away, regardless of the time of day or night.
At Essendon Plumbing Services, we understand that plumbing emergencies rarely happen on a 9-5 schedule. That’s why we have plumbers on call 24 hours a day, 365 days a year – yes even on public holidays – to help with your emergencies.
4. Read Customer Reviews
Customer reviews are a valuable indicator of the quality of service provided by an emergency plumber. Look for reviews on independent review websites, such as Google or Yelp, and check the company's website and social media pages for testimonials and case studies. Pay attention to the overall rating and read the reviews to get a sense of the company's strengths and weaknesses.
If you’re interested in what our customers think of our quality of work and customer service, you can check out our testimonials and case studies.
Additional Tips for Choosing an Emergency Plumber
In addition to licensing, insurance, availability, and customer reviews, here are some additional tips to consider when searching for an emergency plumber:
- Check if the plumber has experience in handling similar emergencies.
- Ensure they use high-quality materials and equipment.
- Verify their pricing structure and ask about any additional fees.
- Check if they offer a warranty or guarantee on their work.
Ensure Peace of Mind with a Reliable Emergency Plumber
Choosing an emergency plumber can be a daunting task, but by following these essential tips, you can ensure that you're selecting a reputable and reliable provider. Remember to check their licensing, insurance, availability, and customer reviews, as well as their experience and pricing structure.
But let’s face it, when a plumbing emergency strikes, the last thing you need to be doing is completing all this research and trying to find someone reliable. So, to save yourself the extra stress in an already stressful situation, save our number. Our team of expert emergency plumbers are ready to respond promptly and provide effective solutions to get your plumbing system back up and running in no time.