The last thing you need when a plumbing emergency strikes is to pull out your phone and start Googling the best emergency plumbers near you. You’ll just end up picking the first result out of desperation. Which isn’t terrible, it will usually get you out of trouble, but it just may not get you the best.
So, to prevent this last minute desperate struggle, find a reputable and reliable plumber ahead of time and keep their details in your phone or on the fridge for just in case. Having a trusted emergency plumber on speed dial will provide peace of mind. You’ll know that you’ve got a team on their way that is truly committed to helping you–even if you disturb their sleep.
Our Essendon Plumbing Services team feels like this. We’re committed to providing the best plumbing services, no matter what time of day or night–or even if it's a public holiday. We won’t complain, we’ll just get to work. But today, we’ll provide everything you need to find a reliable plumber for your emergencies.
1. Check for Proper Licencing
The first step in selecting an emergency plumber is to ensure they are fully licensed. In Australia, all plumbers must be licensed by the relevant state or territory authority. A licensed plumber has undergone rigorous training and has the necessary qualifications to perform various plumbing tasks. Licensed plumbers are also the only plumbers who can issue a certificate of compliance to provide a 6-year workmanship guarantee.
Here in Victoria specifically, all plumbers must hold VBA ID cards complete with Photo ID and the classes of plumbing work they are registered or licensed to carry out. You can ask to see this card prior to engaging and booking the plumber. The VBA website also has a list of all registered and licensed plumbing companies.
At Essendon Plumbing Services, our master plumbers are all fully licensed to complete all kinds of plumbing work on residential and commercial properties and provide certificates of compliance with a 100% lifetime customer service guarantee.
2. Ensure Adequate Insurance Cover
A licensed plumber is not enough; for full peace of mind, you also need to ensure they have adequate insurance coverage. A reputable emergency plumber should have public liability insurance, which covers damage to your property or third-party property. This insurance also protects you against any accidents or injuries that may occur during the repair process.
At Essendon Plumbing Services, we are fully insured, so we can provide you with peace of mind on every job.
3. 24/7 Availability
When dealing with an emergency plumbing situation, every minute counts. That's why it's essential to choose a plumber who offers 24/7 emergency services. This ensures that help is always just a phone call away, regardless of the time of day or night.
At Essendon Plumbing Services, we understand that plumbing emergencies rarely happen on a 9-5 schedule. That’s why we have plumbers on call 24 hours a day, 365 days a year – yes even on Christmas – to help with your emergencies.
4. Read Customer Reviews
Customer reviews are a valuable indicator of the quality of service provided by an emergency plumber. Look for reviews on independent review websites, such as Google and check the company's website and social media pages for testimonials and case studies. Pay attention to the overall rating and read the reviews to get a sense of the company's strengths and weaknesses.
If you’re interested in what our customers think of our quality of work and customer service, you can check out our testimonials and case studies.
Additional Tips for Choosing an Emergency Plumber
In addition to licensing, insurance, availability and customer reviews, here are some additional tips to consider when searching for an emergency plumber:
- Check if the plumber has experience in handling a wide range of plumbing emergencies, including burst pipes, blocked drains and malfunctioning appliances
- Ensure they use high-quality materials and have the latest equipment to tackle every plumbing job
- Verify their pricing structure and ask about any additional fees. The last thing you need after an emergency call-out is to get a shock from hidden fees.
- Check if they offer a warranty or guarantee on their work to ensure it’s going to last.
Ensure Peace of Mind with a Reliable Emergency Plumber
While all of these things are important, we know you’ll never check for them all in the heat of the moment when a burst pipe is flooding your property. That’s why it’s so important to take note now. Start searching now while things are good, so you don’t have to stress in the moment.
So, to save yourself the extra stress in an already stressful situation, save our number in your phone: 1300 231 976. Our emergency plumbers will be ready to respond promptly and provide effective solutions to get your plumbing system back up and running in no time–regardless of the time of day or any existing events.