FAQ's

Our normal hours of operation are 7am- 4pm Monday to Friday, and we also provide an emergency plumbing service 24/7, 365 days per year. We guarantee a response within 1 hour for all emergency plumbing enquiries.

Call us direct on (03) 9335 4755 for an instant response to your enquiry. We’re ready to solve all of Melbourne’s plumbing problems, big or small.

At Essendon Plumbing Services we don’t value a customer by the size of the job we value all of our customers equally and recognise that they are the reason we are in business. Our Mission at Essendon Plumbing Services is to provide an exceptional customer service experience building trust loyalty and long term relationships. By consistently doing this over time we want to become your plumber for life.

For over 33 years we have provided an emergency plumbing service to help with plumbing situations that just can’t wait. We have an on call 24 7 plumber available 365 days of the year for Melbourne and the Inner Northern and Western Suburbs of Melbourne.

We guarantee if you call after hours on our 24 7 phone number (03) 9335 4755 one of our plumbing team members will respond to your call within the hour or its free. If we can resolve your problem temporarily over the phone to save you money we will. We will then organise a plumber to attend to your job during normal hours.
We do charge higher rates for all our after hours work so please see our pricing page or contact our office for all after hour rates.

Essendon Plumbing Services offers an Emergency 24 7 Service 365 days of the year for Melbourne and the Inner Northern and Western Suburbs of Melbourne.

We understand that some plumbing emergencies just can’t wait. Whether it’s in relation to burst pipes, blocked drains, no hot water or roof leaks, we guarantee when an emergency arrives we’ll be there. All you need to do is call Essendon Plumbing Services on our 24 7 phone number (03) 9335 4755 and one of our plumbing team members will respond to your call within the hour or its free.
We do charge a call out fee for all emergency and after hours work so please see our pricing page or contact our office for all emergency service rates.

For over 33 years we’ve been servicing Melbourne and the Inner Northern and Western Suburbs of Melbourne. We offer a fast 1 hour 100% guaranteed response on all plumbing emergencies big or small within these areas or its free. Please see areas we service map and list of suburbs.

Melbourne CBD

Inner North

Brunswick, Brunswick East, Brunswick West, Carlton, Parkville, Coburg, Coburg North, Northcote, Preston, Thornbury, North Melbourne, Flemington Kensington, Reservoir, Heidelberg.

Inner West

Avondale Heights, Ascot Vale, Airport West, Aberfeldie, Essendon, Essendon north, Strathmore, Strathmore Heights, Pascoe Vale, Pascoe Vale South, Moonee Ponds, Maribyrnong, Keilor, East Keilor, Niddrie, Travencore, Footscray, West Footscray, Yarraville.

Yes Essendon Plumbing Services is Melbourne’s hot water system specialists. Our Plumbers are skilled in the servicing and replacement of all types of internal and external hot water systems including storage, continual flow, and instantaneous hot water systems, gas, solar, electric and heat pump hot water systems and we 100% Guarantee same day service.

One of the most used appliances in your home is the hot water system. We won’t just replace your hot water system like for like we will provide you with alternative options which may better suit your current lifestyle, budget or family. Call us now on (03) 9335- 4755 to discuss your hot water system requirements.

Essendon Plumbing Services is a drain repair specialist, servicing Melbourne 24 7, 365 days of the year. We unblock and repair drains fast across Melbourne and the Inner Northern and Western Suburbs of Melbourne. We own and operate Pressure Jets, Electric sewer machines and CCTV cameras to get to the root of the problem quickly and efficiently minimising the inconvenience. If you have a blocked drain or your just not sure and need clarity then call for a fast within the hour response.

Essendon Plumbing Services are licensed with the Victorian Building Authority to carry out all work on type A gas appliances including consumer gas fitting lines. Our plumbers will ensure all gas fitting work, including our gas hot water service, is commissioned and we will issue you with a Certificate of Compliance on completion of work.

We offer a full range of gas fitting services including new installations, leak detection, repairs, disconnection, and maintenance for gas hot water systems, gas barbeques, gas ovens, gas hot plates, cooktops or gas stoves.

If your gutter or roof is leaking don’t risk it and get up there yourself, Essendon Plumbing Services can help. We’ve been locating and repairing roof leaks and gutter leaks across Melbourne and the Inner Northern and Western Suburbs of Melbourne for more than 33 years. Whether a minor repair or complete replacement we will advice on the most cost effective option and guarantee of our workmanship with a 100% customer satisfaction guarantee.

At Essendon Plumbing Services, we have CCTV drainage cameras and trained operators who can identify drainage problems without excavation. We can determine the cause of your drainage problem and locate the position and depth of the blocked or damaged pipe. The use of CCTV can determine prior to any work being carried out whether the pipe needs to be cleaned by use of electric sewer machine or pressure jet or excavated and replaced. We will supply you with a copy of the CCTV footage and a fixed price quotation to carry out any further repairs needed.

Payment is made on the day works are completed and the customer is 100% satisfied with the outcome. We accept EFTPOS, VISA and Mastercard credit cards up to $2500 Direct Debit, cheque or cash payments. (Above $2500 merchant fees of 2.5% will apply).

Essendon Plumbing Services is the first and only plumbing company in Melbourne to have a 100% transparent pricing page located on our website. We offer a clear, upfront, open and honest pricing system. Our rates are clearly shown here and our friendly staff always ensure our customers are fully aware of our rates at the time they book their job. Our pricing is middle of the road but our service is second to none as our customers testify.

Yes, Essendon Plumbing Services is licensed in all classes of Plumbing and our plumbers are all registered with the Victorian Building Authority and have current police and working with children checks.

Essendon Plumbing Services carries the following insurance policies

• CGU Workcover.
• Zurich Business Insurance (20 million Public Liability)
• MECON Contract Works Insurance
• Vero Vehicle Fleet Insurance.
• BRIC Structural Defects Insurance.

You can take comfort in knowing that all plumbers and administration staff at Essendon Plumbing Services are employees. Our people are our business. All employees are inducted into the Essendon Plumbing Services company induction and OH&S policy prior to starting work and are fully aware and accountable to the values we behold.

"Don’t take a chance always choose a Master Plumber". Essendon Plumbing Services is a member of the Master Plumbers Victoria and in doing so we are bound by a code of ethics, ensured for 6 years, licensed and registered with highly trained, quality tradesman and women backed by the industry’s largest plumbing association.

Yes we carry out burst pipe repairs to all types of water pipes and fittings. Whether they are galvanised iron pipes, copper pipes, PVC pipes and Polyethylene pipes, we carry all the product specific tools required to fix your burst pipe quickly and efficiently.

Gone are the days when an oxy and acetylene torch and silver solder was all you needed to repair a burst pipe. Due to the large uptake in the use of polyethylene pipework in your home and the multiple manufacturers of polyethylene products - one tool no longer fits all.

Water leaks are a common plumbing problem and one that we deal with most days at Essendon Plumbing Services. There are several different types of water leaks from a leaking roof, leaking drain, leaking water pipe and leaking taps - All of which are part of our service offering.

The short answer is YES. Plumbing in Australia is a regulated industry and only a licensed or registered plumber is authorised to carry out plumbing work in your home or business. The health and safety of all of us is at risk if we engage the untrained to work on our plumbing systems. Only use a registered or Licensed plumber to fit your new shower drain.

We sure do have female plumbers. We have two female plumbers employed at Essendon Plumbing Services and we are looking to grow that number. Female plumbers bring their own unique skill set to our industry and are a breath of fresh air in what is a male dominated industry.