Essendon Plumbing Services has been providing cost-effective solutions for commercial and industrial plumbing across metropolitan Melbourne for more than 33 years. With over 100 years of combined experience and dedicated operations and estimating managers, you will feel your business is in safe and reliable hands whenever you deal with the professional team at Essendon Plumbing Services.
We are a Master Plumber accredited company with an extensive and diverse range of plumbing skills that can project-manage your commercial and industrial plumbing needs from concept to completion in a safe, reliable and cost-effective manner. We can also provide, and project manage all other trade services as needed through our parent company Total Trade Management.
What is commercial and industrial plumbing?
Commercial and industrial plumbing is a specialised field of plumbing that works predominately on commercial and industrial facilities in maintenance, repairs, and new plumbing installations. Some examples of commercial and industrial plumbing sites are shopping centres, airports, warehouses, manufacturing plants, schools, hospitals, prisons, restaurants, office buildings, and owners’ corporations to name a few.
Commercial and industrial plumbing in Melbourne
Commercial and industrial plumbing is often more complex in detail. It often involves a larger number of users compared to residential plumbing and can have multiple systems over several floors or a large factory or warehouse area. Systems can include complex drainage designs involving multiple fixtures and fittings, boilers, hot and cold water reticulation systems, backflow prevention devices, thermostatic mixing valves, fire hydrants and hose reels, Type B gas installations and large water catchment areas (roofs).
Commercial and industrial plumbing service
The service provided by commercial and industrial plumbers must be 24/7, 365 days of the year. Plumbing faults do not just happen between 9am and 5pm so you need a plumbing service that can deliver when you need them most, anytime, day or night. Often jobs need to be completed out of normal business hours to work in with business operations on-site so commercial and industrial plumbers must be flexible and accommodating in their operating hours.
Specialist plant, tools and equipment
Reliable tools that are fit for purpose are another must-have to be able to provide dependable, cost effective, commercial, and industrial plumbing solutions in Melbourne.
Here are some of the tools commercial and industrial plumbers are required to have at hand daily to be efficient:
- A modern fleet of reliable services vehicles
- High pressure water jets
- Pipe and service detection sonars
- Ultrasonic leak detection
- CCTV drainage cameras
- Leak detection
- Pneumatic and electric jackhammers
- Concrete core drill
- Demolition saws
- Sludge pump
- Backflow prevention test kit
- Thermostatic mixing valve testing
- Industrial wet vacuum
- Welding equipment
Commercial and industrial plumbing compliance
As well as being qualified licensed Master Plumbers our skilled team of commercial plumbers have completed training in:
- Elevated work platforms
- Excavation plant
- Boom lifts
- Confined space entry
- Safe work on roofs
- First Aid Level 2 and above
- Forklift operation
Essendon Plumbing Services is CM3 accredited, WorkSafe compliant, and fully insured with $20M Public Liability. We are members of the Master Plumbers and Master Builders Associations and licenced by the Victorian Building Authority (VBA).
We are proudly the best commercial and industrial plumbers in Melbourne but NOT the cheapest
Essendon Plumbing Services has been a value-driven plumbing company for over 33 years. What that means is our pricing structure, which we clearly show on our website, is derived to be able to provide our customers with a premium, consistent value service at a fair price.
We do not proclaim to be the cheapest plumbers in Essendon as we believe being the cheapest doesn’t allow us to be the best we can be or allow us to provide the level of service we want and our customers demand.
What is a top tier plumbing company?
To be a top tier commercial and industrial plumbing company in Melbourne you need to provide all of the above and more and you can’t do this by being the cheapest.
- You need to be consistently providing an exceptional customer service.
- You need to provide value
- You need to be true to your values
- You need to prove to your customers you are what you say you are
- You need to deliver on your promises all day every day
Exceptional customer service
Communication is king and we deliver it in spades. From the time you call our office or book online our administration team are here to answer your call immediately. From the moment your details are entered into our Customer Relationship Management software (CRM) your exceptional customer journey begins and it’s here you’ll start to notice the clear difference between a value-based business and a cost-driven business. From the plumber contacting you 30min before arrival, and the regular updates on how your job is progressing, to the care we take while working in your business or on your property, we believe that exceptional customer service and good communication is key to ensuring there is no room for nasty surprises at the end of a job.
Value is seen as many different things but to Essendon Plumbing Services we are clear on what we see as value to our customers:
- Always communicating clearly with our customers
- Always doing the right job
- Always charging the right price
- Always being ethical, dependable and honest
- Always doing what we say we’ll do and if circumstances change communicating with our customers how and why a different course of action may be required
- Always being generous with our time
Call the best commercial and industrial plumbing team and experience the difference
We’ve just made finding the best plumber in Melbourne easy. If you want a plumbing company that provides value and whose purpose is to build lifelong relationships providing unprecedented customer service to businesses across Melbourne, then you’ve found us – we are here to help.