What is considered a plumbing emergency?

• Family over for Christmas lunch and your toilet has clogged?
• Jump in the shower to find there’s NO hot water?
• Wake up in the night to the sound of water dripping in your bedroom?

The above are all examples of a plumbing emergency. These mean you have a problem that needs to be fixed urgently, when it just can’t wait till the next day. It’s in these situations that you have quick access to a reliable emergency plumber, who will respond to your call for help immediately.

Emergency Plumbing Examples:

• Blocked toilets
• Blocked Drains
• Leaking Taps
• Burst or leaking Hot Water Systems
• Roof Leaks
• Leaking or burst water pipes
• Blocked Bathroom drains
• Leaking Drains
• Gas Leaks
• Roof and Gutter Leaks
• Leak Detection

Plumbing emergencies are not something to try and fix on your own, the longer you wait for a professional plumber, the greater the risk of causing serious damage to your home or business.

What to look for when choosing an emergency Plumber:

1. Always choose a Master Plumber. To check, simply go to The Master Plumbers Association webpage to see who are the Master Plumbers in your local area.
2. Word of mouth is some of the best advice you can get when choosing an emergency plumber in Melbourne, so speak to friends.
3. Ensure they have a guaranteed 1-hour response time and a lifetime guarantee on all workmanship.
4. Choose a plumber who employs all of their plumbing staff and doesn’t subcontract the work out.
5. The number of years they have been in business. If they’ve been in business for 30 years, it may give you comfort and security knowing that they have been around and will most likely be there should you need them in the future.

Note: A company advertising “30 years of experience” may have 6 employees with 5 years of experience.

6. Read recent reviews and testimonials from reputable review platforms like google

If you want to learn more, read our 6 tips to choose the right plumber for you.

What to be wary of when searching for an emergency plumber?

Searching for a 24/7 Emergency plumber in Melbourne can be a mine field with companies making various claims from “NO Call out fee for after hour emergency plumbing services” to “We charge by the job not by the hour, no additional for after-hours emergency plumbing work”.

It’s important to question how some plumbers can make the above claims. Legislation in Victoria states that all employees must be paid overtime and penalty rates for work outside of normal operating hours, including weekends and public holidays. Are they not paying their staff correctly? Are they using sub-contract labour? Do you want to engage with a company that does this?

Unfortunately, often this is just a play on words, see our blog on Fixed Price V Hourly Rate to learn more.

Emergency Plumbing Solutions in Melbourne

Essendon Plumbing Services has always strived to provide the very best emergency plumbing solutions to all our clients. Our team is always training to keep abreast of changes to our industry both in technology and our skill base, so we can provide all our customers with the very best plumbing solutions and outcomes. We are on call around the clock to answer you calls any time of the day or night.

Experience, Expertise and Longevity.

We pride ourselves on our record of repeat business and happy client referrals and we’d love you to refer us to one of your colleagues, friends or family. Our very foundation has been built on customer satisfaction and understanding customer expectations. We listen to what the customer wants and provide technical support, solutions and value to be able to give cost effective pricing.

We strive to achieve 100% customer satisfaction in everything we do, which is why we provide a lifetime guarantee on all our workmanship, so you have peace of mind if something was to go wrong, we will fix it at no cost to you. This has been our guarantee for more than 33 years.

Contact Us

We have a team of insured and licensed master plumbers who are on call 24/7 for all your Plumbing Needs. Call us now on 03 9335 4755 and experience the difference of a plumbing company that will go above and beyond for you.