Case Studies

Recently we had an emergency call over the weekend to a job called through as a burst water pipe in the ceiling of a home in Brunswick Melbourne. Our Emergency on call Plumber responded to the call immediately and assisted her over the phone to locate the isolation valve and turn the water off to stop the leak.

He then explained her options and the cost difference between having the work completed on a weekend or waiting until Monday morning.

The client decided she didn’t want to go without water until Monday, so chose to have the job attended to on the same day. So, our plumber took the details of the job and logged it into our job operating system.

Plumber Arrives

Our plumber arrived on site within the hour with all the materials to repair a burst water pipe. On inspection, there was an obvious stain on the ceiling and the floor was wet below, it was fairly obvious the leak was located in the ceiling space, but the exact location was still to be found. Initially, the plumber removed roof tiles from above the suspected leak. He had the client turn the isolation valve back on to see if he could visually see the leak on the pipework in the roof space. Once turned on the leaking water pipe was obvious, water was spraying out of a faulty Tee Piece Fitting on the cold-water supply pipework.

The Action Taken to Fix the Burst Water Pipe

There was minimal access to the burst water pipe from the roof, so our plumber took the time to clearly explain the process to the client and the course of action he was going to take to repair the burst pipe. He needed to cut and remove a section of plaster from the ceiling to be able to have enough room to get to the faulty fitting and cut it out. He was then able to insert a new piece of pipe to replace the faulty Tee piece and join the pipe back together. Once the client had a clear understanding of the process, she agreed for the Plumber to proceed and the burst pipe was repaired.

The client had their water back on again, making them another happy client.

24 7, 365 Days of the Year Emergency Plumbers in Melbourne

Locating and repairing broken water pipes can often be a difficult task if you don’t have the training and experience needed to identify the cause and plan the action required to expose the fault and fix it.

If you suspect you have a burst water pipe before you start knocking holes in walls and damaging your home take a look at our below blogs:

• What’s causing my water leak
• 5 Ways to detect a water leak in your home

Contact Us

Essendon Plumbing Services has an experienced team of licensed plumbing professionals ready to solve your burst water pipe problems quickly and effectively.

If you’re looking for a fast, reliable plumber in Brunswick or any Metropolitan Melbourne suburb then call us on 1300 231 976

Recently we received an online booking from a residential home in Moonee Ponds Melbourne where the owner suspected he had a water leak in the ceiling. He suggested there was a visible stain on the ceiling which had become larger and was starting to drip onto the floor below.

On Arrival

Our local plumber in Moonee Ponds attended the job and noted the stain on the plaster ceiling, he then proceeded to problem solve through the possibilities to locate the source. He noted that, as there was a second story to the home, it was less likely to be a roof leak and more likely to be a water leak between floor levels. After carrying out a visual inspection of the home’s layout, it was noted that there was a bathroom on the second storey directly above the area of the stain.

Detective Work

Our local plumber independently ran each fixture in the bathroom to see if any of them caused water to leak below. When he got to the shower, he noted water starting to drip from the ceiling below, so he suspected the shower was the issue. As the water wasn’t leaking when the shower was turned off, he thought it may be a leak from the shower drainpipe.

The only last possibility before confirming that it was the drainpipe, was to test the section of pipework between the tap set and the shower head. To cross this off his checklist he needed to cap off the shower outlet and turn on both the hot and cold taps in the shower. He did this and no leaks were found.  So, he re-installed the shower head and the shower was turned back on again, once again the leak appeared, this now meant he was confident it was the drain on the shower that was leaking. Access was then needed to inspect the pipework to be 100% sure before repairing the leak.

Through this inspection, it was found that the trap washers on the shower base had deteriorated and were leaking. Our plumber removed the damaged trap, installed new pipework to the shower base and water tested it again.

This resulted in NO LEAK, meaning another happy client and another problem solved.

Need a Moonee Ponds Plumber?

Essendon Plumbing Services has an experienced team of Moonee Ponds plumbing professionals ready to find and fix your plumbing problems. Just call us now on 1300 193 298 we’re ready to help.